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Keystone Accessibility
(717) 219-7976

Privacy policy

Effective date: January 1, 2024. Updated: June 6, 2026.

At Keystone Accessibility, we value your privacy and are committed to protecting your personal information. This policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it when you visit our website, submit inquiries, or engage with our services.

1. Information we collect

  • Contact information: your name, phone number, email address, and any other contact details you provide through our contact or call-back request forms.
  • Service information: details related to your inquiry, such as the type of service you are interested in (for example, stairlift installation or elevator service).
  • Automatically collected data: information collected when you visit our website, such as IP address, browser type, device type, and how you interact with the site (pages visited, time on site).

2. How we use your information

  • To contact you regarding your inquiry or service request.
  • To provide and improve our services, including customer support and communication.
  • To process requests for quotes or consultations.
  • To send marketing materials, promotions, or information about new products or services (you may opt out of marketing communications at any time).
  • To enhance our website's functionality and improve the user experience.

3. Sharing your information

We do not sell, rent, or trade your personal information with third parties. We may share your information in the following cases:

  • Service providers: trusted third-party providers who help us operate our business, such as marketing or IT support. These providers are required to keep your information secure and use it only for the purposes we specify.
  • Legal compliance: if required by law or in response to legal requests such as subpoenas, court orders, or government regulations.

4. Data security

We use industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

5. Cookies and tracking technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us improve site performance. You can modify your browser settings to refuse cookies, but doing so may affect the functionality of our website.

6. Text messaging and mobile information

If you provide your mobile phone number and opt in to receive text messages from Keystone Accessibility, we use your number to send service-related messages such as appointment reminders, quote notifications, scheduling updates, and responses to your inquiries. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who support our services, such as text message service providers, is limited to what is necessary to deliver the messaging service. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Your rights

You have the right to access the personal information we hold about you, request corrections or updates, opt out of marketing communications at any time, and request that we delete your personal information, subject to legal obligations. To exercise any of these rights, contact us using the information below.

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any linked websites you visit.

9. Changes to this privacy policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of the policy.

10. Contact us

Keystone Accessibility LLC
Email: info@keystoneaccessibility.com
Phone: (717) 219-7976
Address: 185 Newberry Commons #274, Etters, PA 17319

SMS terms and conditions

Last updated: June 6, 2026.

By providing your mobile phone number and opting in to receive text messages from Keystone Accessibility LLC, you agree to these SMS terms and conditions.

1. Program description

When you opt in, Keystone Accessibility may send you text messages related to your interaction with us, including appointment reminders and confirmations, quote and estimate notifications, scheduling and service updates, and replies to questions you send us. Message frequency varies based on your activity and service needs.

2. Consent

By providing your mobile number and checking the consent box (or otherwise expressly agreeing), you confirm you are the subscriber or authorized user of that number and you consent to receive text messages from Keystone Accessibility at that number, including messages sent using automated technology. Consent is not a condition of purchasing any goods or services.

3. Message and data rates

Message and data rates may apply depending on your mobile carrier and plan. Keystone Accessibility is not responsible for charges from your wireless carrier.

4. Opt out

You may cancel text messages at any time by replying STOP to any message. After you reply STOP, we will send one confirmation message and will not send further texts unless you opt in again. For help, reply HELP or contact us at (717) 219-7976 or info@keystoneaccessibility.com.

5. Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.

6. Privacy

Your information is handled in accordance with this privacy policy at https://www.keystoneaccessibility.com/privacy-policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

7. Changes

We may update these SMS terms and conditions from time to time. Changes take effect when posted to this page.

8. Contact

Keystone Accessibility LLC, 185 Newberry Commons #274, Etters, PA 17319. Phone: (717) 219-7976. Email: info@keystoneaccessibility.com.